At House Painting Triforce, we take great pride in the quality of our products and ensure they are delivered to our customers in excellent condition. However, if you happen to receive a damaged or defective product, we are here to assist you.
Reporting Damages or Issues:
Please contact us at firstname.lastname@example.org within 48 hours of receiving your order to report any issues. Kindly provide details and include relevant photos of the damaged or defective item. Our customer support team will promptly assist you in resolving the matter.
Exceptions and Return Limitations:
For hygiene reasons, we are unable to accept returns of face masks. Additionally, custom-made or personalized products cannot be returned or refunded unless they are received in a damaged condition.
Exchanges and Refunds:
If you receive a damaged or defective product, we will gladly provide a replacement or issue a full refund at no additional cost to you. If you wish to return an item for any other reason, we offer a 30-day return policy. The returned product must be unused, in its original packaging, and in the same condition as when received. Please note that return shipping costs will be the responsibility of the customer, except in cases of damaged or defective products. Refunds will be processed within 3-5 business days after we have received and inspected the returned item.
If you have any questions or concerns about our Returns and Refunds policy, please don't hesitate to reach out to us at email@example.com. Our dedicated customer support team is here to assist you.
Thank you for choosing House Painting Triforce. We value your satisfaction and will make every effort to ensure your shopping experience with us is exceptional.